Security Operations Supervisor

Bedrijfsprofiel

At Kadanz, we are proud to assist our client a leading retailer known for its wide range of high quality products and exceptional customer service, with multiple locations across various regions in finding their new Security Operations Supervisor.

Functie omschrijving

As the Security Operations Supervisor you play a critical role in ensuring the security, efficiency, and smooth operation of a facility’s entry and exit points.

You are responsible for managing and overseeing the team, ensuring smooth operations and consistent performance. This role includes but is not limited to drafting rosters, coordinating team activities, and providing hands-on support when needed.

You are the key player in maintaining high standards of customer service while ensuring strict adherence to security protocols.

With a focus on operational efficiency and team collaboration, you as the Facility Access Manager ensures seamless team operations, even when working remotely.

Some of your key responsibilities are: 

• Supervise and coordinate the access control team across all locations, ensuring efficient daily operations.
• Plan and manage work schedules, ensuring adequate staffing coverage at all times.
• Oversee and enforce protocols for vehicle, material, and driver check-ins and check-outs, maintaining strict adherence to procedures.
• Provide hands-on support to the access control team, stepping in during peak hours or staffing shortages.
• Ensure compliance with all security policies and regulations.
• Stay informed about stock levels and new products to provide accurate information and maintain operational efficiency.
• Foster collaboration by promoting teamwork and open communication with store management, and other departments for seamless operations.

Functie eisen

• Higher technical education with additional leadership training.
• Strong customer focus with the ability to remain calm under pressure.
• Proficient in basic computer skills, including MS Office.
• Excellent verbal and written communication skills in Papiamentu, Dutch, and English.
• Reliable, honest, and professional in all aspects of the role.
• Firm and assertive when necessary to enforce company policies and procedures.
• Strong numerical skills with the ability to effectively manage team schedules.
• Flexible availability, including weekends, Sundays, public holidays, and irregular hours.
• Willingness to travel frequently between different islands.